As per the chapter of consumer protection class 12, a consumer is said to be a person who uses and buys consumer goods or avails any consumer services. … On the other hand, consumer protection refers to protecting these consumers from any kind of frauds or mishappenings from producers’ or sellers’ end.
What do you mean by consumer protection?
Consumer protection means safeguarding the interest and rights of consumers. In other words, it refers to the measures adopted for the protection of consumers from unscrupulous and unethical malpractices by the business and to provide them speedy redressal of their grievances.
What is consumer protection in India?
The Consumer Protection Act seeks right to: protect against the marketing of goods which are hazardous to life and property; inform about the quality, quantity, potency, purity, standard and price of goods to protect the consumer against unfair trade practices; … consumer education.
What is consumer protection business studies?
Consumer protection is the government regulation made to protect the interests of consumers against exploitation by producers or manufacturers and ensuring maximum satisfaction.
What are the 8 basic rights of consumers?
Consumer Rights Vs Responsibilities
|1||Right to be heard|
|2||Right to Redress|
|3||Right to Safety|
|4||Right to Consumer Education/ Right to be Informed|
Which forum is it compulsory to have a girl?
According to Section 10(1), in District Forum has one President and two other members, one of whom shall be a woman, which are appointed by the State Government.
How do I file a consumer complaint?
File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.
Why consumer protection is needed?
Consumer protection makes markets work for both businesses and consumers. Consumers need to be able to obtain accurate, unbiased information about the products and services they purchase. This enables them to make the best choices based on their interests and prevents them from being mistreated or misled by businesses.
What are the methods of consumer protection?
Important Methods of Consumer Protection:
- Imposition of self-regulation and discipline by the manufacturers and suppliers of goods and services for working in the interests of consumers.
- The role of government which can enact laws for the protection of consumers and make arrangements for their enforcement.
What are some examples of consumer protection?
For example, the U.S. Food and Drug Administration (FDA) calls itself “the world’s premier consumer protection regulatory agency.” Other examples of consumer protection by regulation are occupational licensing, housing codes, the Federal Trade Commission, the Consumer Product Safety Commission, the Securities and …
What are the 10 rights of a consumer?
These are the rights to basic needs; safety; information; choice; redress; representation; redress; consumer education, and a healthy environment.
Where should a consumer go if his rights are violated?
A complaint relating to violation of consumer rights or unfair trade practices or misleading advertisements, which are prejudicial to the interests of consumers as a class, may be forwarded either in writing or in electronic mode, to any one of these authorities — the district collector or the commissioner of regional …
What are duties of consumer?
- Be Aware. Gather all the information and facts available about a product or service, as well as, keep abreast of changes and innovations in the market.
- Beware. …
- Think Independently. …
- Speak Out. …
- Be an Ethical Consumer. …
- Complain. …
- Share Experience. …
- Respect the Environment.