How long is eBay buyer protection good for?

Can I get my money back if I get scammed on eBay?

eBay Money Back Guarantee covers most transactions on eBay. It means buyers can get their money back if an item didn’t arrive, is faulty or damaged, or doesn’t match the listing.

How long do you have to open a case on eBay?

Buyers can open a case within 30 days of the estimated delivery date and this case is a defect for a seller. The case can be escalated by either party after 8 days and cases close automatically after 30 days. If the case is found in the sellers favour it is not classed as a defect.

How does buyer protection work on eBay?

Generally speaking, eBay Buyer Protection is a promise to shoppers on the U.S. eBay site—eBay.com— that eBay will intervene in disputes between buyers and sellers to rectify issues when the seller has failed to act adequately to resolve the dispute. … Required to return the unsatisfactory item to the seller.

Is the eBay buyer protection program safe?

Over the last 25 years, eBay has implemented and enhanced its protection for buyers in an effort to make the site feel like a safe retail environment. Today, buyers are amply protected through eBay’s Money Back Guarantee. The eBay Money Back Guarantee covers most transactions on eBay.

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Can I get scammed on eBay?

Broken/fake/counterfeit scam

You don’t always get what you pay for. Perhaps the largest scam on eBay is the scam of shipping a falsely advertised item. Examples include fake, counterfeit, broken, or damaged items. “As with most things, if it’s too good to be true, it probably is.

How do I know if I’ve been scammed on eBay?

Check to see if the image used to show the item is being used on other listings as well, or if it’s a stock image from the web. If it is, and the seller is unwilling to send other photos or information about the item, it could be a scam and should be avoided. Compare the price to other similar items.

Can I get my money back if I get scammed?

If the scammers are caught and brought up on charges, you may be able to get some or all of your money back through criminal restitution. You’ll only be able to get back the money you can prove you paid to the scammers, so make sure you keep all receipts, bank or credit card statements, and other documentation.

How do you know if an eBay seller is legit?

Generally, look for sellers that have a higher number of feedback ratings. If you’re looking at a product and the seller has 300 feedback ratings and a positive feedback score of 98%, it indicates a very reputable seller. You don’t have to investigate this seller further.

What happens when someone opens a case on eBay?

Result! When a case has been opened against you for an item not received, Paypal will automatically place a hold on the full amount (purchase price and postage) in your account. If you don’t have enough in your account then your balance will go into negative numbers.

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Can I refuse to give a refund on eBay?

Can I refuse to give a refund on eBay? Technically, yes, you can refuse a request, but the buyer has ways to open an account case with eBay who will make the final decision. If they decide the request is reasonable, then they will process the request and transfer the money from the company’s funds to the buyer.

When should I open a dispute on eBay?

eBay buyers are eligible to open a dispute when an item is not received or when an item arrives but the item is damaged or does not match the description in the item listing.